Privacy Policy

Privacy Policy

Introduction

Welcome to http://performance-car-body-repair.dentrepair-talk.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors and users. By using our services, you agree to the terms set forth in this policy.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or websites linked from our site, as they have their own privacy policies. We encourage you to review these policies to understand how your data is handled by other entities.

Processing Activities

Your interactions with us may involve various data processing activities, including:

  1. Account Management: When you create an account on our platform, we collect and store personal information such as your name, contact details, and login credentials.
  2. Payment Transactions: We process payment information when you make purchases or subscribe to our services, including cardholder data, billing addresses, and transaction history.
  3. Communication: We may reach out to you via email, calls, or SMS for customer support, marketing purposes, or to provide updates about your orders/services.
  4. Data Analytics: We utilize analytics tools to track user behavior on our website, analyze trends, and personalize content.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: This includes your username, email address, and password hash.
  • Payment Details: Credit or debit card numbers, expiration dates, and security codes are encrypted and stored securely for payment processing.
  • Financial Records: We may retain financial information related to transactions, including bank account details (if provided for direct debits/credits).
  • Purchase History: Details of products or services you’ve purchased from us, along with order numbers.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data.
  • Location Data: Information about your geographical location when using our GPS-enabled services.
  • Feedback and Reviews: Comments, suggestions, and reviews you submit to us.
  • Social Media Handles: If you choose to log in via social media accounts, we may collect information from those platforms (with your permission).
  • Product Preferences: Data about products you’ve viewed or added to your cart, including product details and pricing.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for website functionality, ensuring secure login sessions and navigation.
  • Preference Cookies: We use these to remember your preferences, such as language settings or display options.
  • Analytics Cookies: They help us understand how visitors engage with our site, providing insights into popular content and areas for improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to opt out of non-essential cookies.

Data Retention and Deletion

We adhere to data retention policies as required by applicable laws and for legitimate business purposes:

  • Personal data is retained until the purpose for its collection is fulfilled or until you request its deletion.
  • After retention periods expire, your data is securely deleted or anonymized to prevent re-identification.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, or alteration:

  • Data Encryption: We use encryption protocols for transmitting and storing sensitive data, ensuring secure communication.
  • Third-Party Processors: We engage reputable third-party service providers who adhere to strict data protection standards.
  • Access Controls: Our systems have role-based access controls, limiting data access to authorized personnel only.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Data Subject Rights)

Depending on your location, you are entitled to various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure: Demand the deletion of your data in certain circumstances (e.g., withdrawal of consent).
  • Restriction: Limit our processing of your data under specific conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: Be free from discriminatory decisions based solely on automated processing.

To exercise any of these rights, please reach out to our privacy team via the contact details provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, comments, or requests related to privacy, data protection, or this Privacy Policy:

  • Email: [email protected]
  • Mailing Address: Performance Car Body Repair, [Mailing Address], [City, State, ZIP Code]